Zydah Manuel is a seasoned professional with 14 years extensive experience in retail banking, which has provided her with diverse experience in management, leadership , strategy and organizational cultures. She has a passion for helping organizations to find solutions for the customers, through the design of customer strategies and product proposition’s in line with customer’s needs and market trends aiming to transform the business and driving sustainable growth. She has a qualification in Psychology , completed a Post Graduate Diploma in Management Practice at Henley Business School and completing her International Executive Masters of Business Administration (MBA) at Henley Business School Africa through the University of Reading (UK).